Support

Something broke? Tell us

Support for apps, websites and basic IT: mail, domain, access, certificates.

Frequent questions

How do I ask for support?

Use the form on this page or write to code@kampuskod.link. Describe what happened, where and when.

Do you support products you did not build?

We can take a look. After a review we will say honestly whether we can help within our areas.

When do you reply?

We work Mon–Fri 09:00–18:00 Kyiv time. We do not promise a specific response time, but enquiries in working hours are handled in order.

Do I need to choose a service in the form?

No. For IT questions (mail, domain, access) you can leave the service empty.

What should I not send in the form?

Passwords, bank card data or other people's personal data. Access is shared separately and securely.

Hours: Mon–Fri 09:00–18:00 (Europe/Kyiv). Phone: +380 99 845 51 99

Related to (optional)

A reference appears only after the server confirms. That means acceptance by the hosting mail system, not guaranteed delivery.